Chefaa OS, Unified Operating System for Pharmacy Management in Saudi Arabia.

A comprehensive solution for pharmacy operations that combines technology, operational services, and smart applications,from ordering to delivery
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Chefaa OS delivers faster operations, lower costs, and greater profitability.

Chefaa OS unites technology and human expertise to manage every pharmacy process — from orders to delivery — for faster, smarter, and more cost-efficient operations.

Why Chefaa OS?

An integrated system helping pharmacies boost efficiency and stay competitive in Saudi Arabia’s evolving market.

More efficient operations at lower cost.
One system to run everything — saving 70% of your time.
On-ground operational support.
Professional pharmacists efficiently manage your orders.
Stronger presence and higher digital sales.
Smart marketing to grow your brand and sales.
Stronger loyalty, better experience.
Seamless support that builds trust and loyalty.
Smart, data-driven decisions.
Real-time data and analytics that help you plan confidently.
Preparedness for expansion and integration.
Flexible setup for seamless partner integration.

Chefaa OS Modules

A complete operational solution ensuring higher efficiency, sustainable growth, and a competitive edge in the Saudi market.

A dedicated team to manage orders digitally.
A specialized team of pharmacists and operators managing orders from creation to delivery.
Real-time tracking from order to delivery.
Dashboards to manage all operations.
Stock check and smart alternatives.
Direct customer contact for inquiries.
Build your team
Customer Service Management
A specialized team of pharmacists providing 24/7 customer support
Responding to medical inquiries
Efficiently handling and resolving complaints
Confirming orders and updating customers on any changes
Informing customers about offers and promotional programs
Digital Marketing Services
Marketing and content services to boost sales and strengthen your brand presence
Developing customized marketing strategies
Managing advertising campaigns
Creating creative content
Enhancing search engine visibility (SEO)
Managing social media accounts
Providing precise analytics and results for each campaign
Delivery Fleet Management
Building a delivery fleet with a smart system to track couriers
Automatic order assignment
Real-time tracking of drivers’ locations
Optimizing routes to reduce delivery time and costs
Performance and delivery time analysis
App, Website, and Dashboard
A digital presence with your pharmacy’s identity, logo, and colors, allowing your customers to:
Search for medicines and health & beauty products
Upload prescriptions directly
Choose flexible payment and delivery options
Track order status in real time
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Business Intelligence and Analytics Dashboards
Comprehensive analytical insights into all your digital operations
Real-time sales tracking
Customer behavior and purchasing pattern analysis
Monitoring delivery and inventory efficiency
Predictive reports to forecast demand across different seasons
Digital Transformation Consulting
Specialized sessions and consultations to support management in building growth strategies
Accurate analytical and advisory reports to shape growth strategies
Improving operational efficiency
Adopting the latest digital solutions aligned with Saudi market requirements and Vision 2030
Strategic decisions backed by practical experience and specialized market knowledge
Workforce Training and Development Programs
Practical training programs to enhance pharmacy staff efficiency in digital transformation:
Technical training on using digital systems
Strategic planning for expansion and growth
Digital operations management
Digital marketing
Managing and improving logistics services
Developing business models for pharmaceutical and pharmacy institutions
Data analysis and decision-making
Customer interaction through digital channels
Upgrade your team’s skills

Proven and Measurable Results

An operational transformation that delivers real results ,higher sales, lower costs, and greater customer satisfaction.

+70%

Increase in orders

-25%

Reduction in costs

+30%

Retention Customers

+40%

Delivery speed

Start your journey toward more efficient and profitable pharmacy management.

Fill out the form, and our team will contact you within 24 hours.

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Together, we achieve operational efficiency, growth, and competitive excellence.

Join the network of leading pharmacies operating on the Chefaa OS system.

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